Terms of Use

Welcome to soundstruefoundation.org (our “Site”). If you use or engage with our Site, you agree to our Terms of Use. The information contained in this Site, including but not limited to these Terms of Use, is subject to change without notice. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules as changed. Sounds True Foundation creates and controls this Site from its offices in Louisville, CO, USA. By using this Site, you agree that Colorado law will govern these Terms of Use and your relations with Sounds True Foundation, without giving effect to any principles of conflicts of laws. If you do not agree, please do not use this site. If you choose to access this Site from another location, you do so on your own initiative and are responsible for compliance with applicable local laws.

Privacy

Use of information that we collect from you on this Site is governed by our Privacy Policy, which is incorporated into these Terms of Use.

Age of Users

Our Site is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features, register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@soundstrue.com.

Content Errors

We reserve the right to correct and update information on our Site at any time without notice. We also reserve the right to revoke any offer that contains an error. In that event, we will reverse any applicable charges to your original payment source.

Account Registration

If you establish an electronic account with the Sounds True Foundation or Sounds True Inc., you have the responsibility for maintaining the confidentiality of your account and password, and for restricting access to the computer(s) you have used to place orders.

Shopping Security

Product orders that you submit are protected by SSL (Secure Sockets Layer) as described in the Sounds True Inc. Privacy Policy.

Payment for Orders and Online Donations

We accept Visa®, Mastercard®, American Express®, and Discover® card numbers for product orders. Our shipping charges are described at Shipping and Services.

We accept Credit Cards/Debit Cards, Apple Pay, Google Pay and Paypal for online donations through our third party payment processor. Please contact us to place a restriction on your donation or to request a refund.

Validating or Rejecting Your Order

We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the email address or other contact information you have given us with the order Your credit card will normally not be charged if we reject an order, but we will process a refund if a charge has been made against your card.

Order Acceptance and Confirmation

Your receipt of an electronic or other form of order confirmation does not create a contract to sell you the product. We reserve the right to accept or decline your order for any reason prior to shipment.

Canadian Orders

By placing an order destined for delivery to Canada, duties and taxes must be remitted to Canada and are the customer’s responsibility. Sounds True will return the purchase price directly to the customer only. Shipping & Service and Brokerage Fees are non-refundable.

Electronic Communications

If you give us your email address when you order on our Site, we will send an email confirmation that we have received your order. Other ways in which we may use your email address and ways to opt out of receiving emails not related to your order are described in our Privacy Policy. When you visit soundstruefoundation.org, place an order, or send us an email, you are communicating with us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, whether by email or posting them on this Site, satisfy any legal requirement that such communication be in writing. These Terms of Use create a binding agreement between us, without need for signature of either side.

Your Feedback and Suggestions

Your opinions matter, and we encourage you to email us at support@soundstrue.com with suggestions for improving our services. Unless we have entered into a written contract signed by both sides concerning use of your ideas before you disclose them, you agree that we may use your voluntary submissions at our sole discretion, and have no obligation to pay you for them.

Site Content and Use Restrictions

We or our suppliers own copyrights in all of the written, visual, and oral information published on our Site (the Site’s “Content”), the design and graphical user interface of our Site, and the software that operates the Site. We give you permission to display, download, and print in hard copy pages of our Site, but only for your personal and noncommercial shopping use. No other copying of our Site or its Content is permitted without our prior consent.

Trademark Information

“Sounds True Foundation” and “Many voices one journey” “Sounds True Waking Up The World” are service marks of Sounds True, Inc., registered in the U.S. and other jurisdictions. Other trademarks that may appear in the descriptions or photos of products are owned by and used with permission of the product’s manufacturer.

Warranty Disclaimers

Our Site and its services are provided on an “As Is” and “As Available” basis, with all faults. Our products come with a one-year unconditional satisfaction guarantee. To the maximum extent permitted by applicable law, Sounds True Inc. and Sounds True Foundation disclaim all implied warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, we make no warranty, express or implied (i) as to the operation or Content of our Site, (ii) that use of our Site will be uninterrupted or error-free, (iii) as to the accuracy, reliability, or currency of our Site’s Content, (iv) that our Site, the Servers that host it, or emails we send you are free of viruses, or (v) that information we collect on our Site is immune from access by hackers and other unauthorized users. Applicable law may not allow exclusion of implied warranties, so some or all of the above disclaimers may not apply to you.

Limitation of Liability

In no event, including its own negligence, shall Sounds True Inc. nor Sounds True Foundation are liable for any damages in excess of the price of merchandise you have ordered, even if resulting from your reliance on information in our Site’s Content or from mistakes; omissions; service interruptions; the deletion, degradation, or corruption of files or email; software errors or defects; viruses; delays in operation or transmission; communication failure; or theft, destruction, or unauthorized access to records, programs, or services. Neither Sounds True Inc., Sounds True Foundation, nor its suppliers shall be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or the purchase of our products, even if any of them have been advised of the possibility of such damages.

Disputes

You agree that to the maximum extent permitted by applicable law, courts sitting in Boulder County, Colorado will have sole and exclusive jurisdiction for any litigation that arises out of your use of this Site and products you order on this Site. You submit to personal jurisdiction of any such court and waive claims that that forum is inconvenient. If any provision of these Terms of Use is unlawful, void, or unenforceable under applicable law, you and Sounds True inc. and Sounds True Foundation submit to modification of such provision so as to make it enforceable, or if modification is not possible, to severance of the offending provision and enforcement of the remainder of this Agreement.

Termination

We may, in our sole discretion, terminate your account or your use of soundstruefoundation.org at any time. We reserve the right to change, suspend, or discontinue any or all aspects of our Site or its Content at any time without prior notice.

Entire Agreement

These Terms of Use (including all hyperlinked text) state the entire agreement and understanding between you and Sounds True Foundation on its subject matter, and supersede any prior statements or understandings on that subject matter.

Contact Us

We welcome your questions or comments regarding the Terms:

413 S. Arthur Avenue
Louisville, CO 80027

1-844-595-3315 Toll Free (U.S. and Canada)
1-303-665-5233
Monday – Friday
8:00 a.m. – 5:00 p.m. Mountain Time

Effective as of April 1, 2022